Shipping policy

Shipping

We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.

Please note that we do not ship to addresses in Australia from this online store. If you wish to have an order sent to an address in Australia, please use the dedicated Australian Store here:

Genesis Health Products Australia


When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the options you choose, shipping date estimates may appear on the shipping quotes page. Orders are sent from this website to all domestic American and international destinations using USPS.

If there is an apparent delay in the delivery of your goods please contact us immediately. We will endeavour to do all we can to locate your parcel and advise on estimated delivery times.